Privacy and Refund Policies

PRIVACY POLICY

Ysonz Tech Private Limited is committing to provide you the safe, best online experience by protecting your privacy and developing terms. This Statement of Privacy implies to the data collection and usage.

By using the Ysonz Tech Private Limited website, you are accepting the data practices described in this statement.

Collection of Your Personal Information

Ysonz Tech Private Limited has not only the right to ask for the personal information of its users such as; e-mail address, Name, Home Address, Work Address, Telephone Number. But even has the right to ask for your demographic information, ZIP code, age, gender, preferences, interests, and favorites.

Note: Ysonz Tech Private Limited does not read any of your private online communications.

Ysonz Tech Private Limited encourages its users to review the privacy statements of the related Web sites. So that you can understand how these Web sites collect, use, and share your information.

Note: Ysonz Tech Private Limited is not responsible for the privacy statements of other linked sites.

Use of Your Personal Information

Ysonz Tech Private Limited collects and uses your personal information to operate and deliver the services you have requested.

Ysonz Tech Private Limited also uses your personal information to inform you about the products and services available from Ysonz Tech Private Limited and its affiliates.

Ysonz Tech Private Limited may also contact you to know your opinion for surveys to research, current services, or potential new services that may be offered.

Security of Your Personal Information

Ysonz Tech Private Limited secures your personal information from unauthorized access, use, or disclosure. In any case, If personal information (such as a credit card number) is transferred to other Web sites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.

Note: To protect your personal information, it is our responsibility to keep it safe and protected from any type of illegal or unauthorized content.

 

Refund Policy

Before Returning a Product:

If you are having an issue with a product, there may be other options before requesting a return:

– If you’ve purchased and downloaded software, and need assistance with installation and/or activation, please email [email protected]

– If you require Technical Support with a Ysonz Tech Private Limited Product, please email [email protected]

– If you require Support using a product please look in the help section of that product for the online manuals [email protected]

– If you’d like to return your purchase made in the last 7 days please email [email protected] clearly stating your reasons.

Return and Exchange policy:

We will accept returns and exchanges for items that meet the return criteria set forth below for 7 days from the date of purchase or download, as applicable. We reserve the right to deny any return or exchange which fails to meet our return criteria.

Return Criteria:

All returns and exchanges must be accompanied processed through the appropriate channels within 7 days of purchase.

When returning software the software must have the licence terminated on the users machine and be removed from that machine, we may require you to sign an electronic letter of destruction as condition of your return to confirm that you have uninstalled and have not made any copies of the product. The licence code for these products will be blocked and you will not be able to install or use the software in the future.

For promotional items and bundles, all included products and/or services must be returned together. If a service include in a promotion and/or bundle has been used (for example a used promotional promo code), the full retail value of the service will be deducted from the refund amount. When a bundle is purchased and only part of the bundle is returned, the discount is void and the total discount will be deducted from the refund.

For training online or on site, you must return the product within 7 days of purchase and before the training has taken part. You may not return the product once training has been completed.

We may extend the 7-day return period during holiday or other periods. If a longer return period was advertised on the Website/ promotional information when you made your purchase, that longer period applies.

If we lower our price on an item within 7 days of your purchase, we will honour the lower price. If you notice that we have lowered a price on an item you recently purchased, just contact [email protected] and we will gladly issue a refund or credit for the difference (if you paid with a credit card, you’ll need to use the same card). This offer does not apply to price reductions associated with special sale events such as Black Friday, Cyber Monday, and Christmas Specials etc…

Returns Process:

To start your returns process please contact Ysonz Tech Private Limited by email at [email protected] to request a return no later than (7) days after date of purchase. Once you follow the instructions and completed the return process with the customer support agent, we’ll send you confirmation email with additional return details, if applicable.

When you make a qualifying return, we will credit the full amount you are entitled to and you will receive your refund in approximately 3-5 business days. Refunds will be made in the same method as payment unless you select to exchange the item. Once you complete your return we’ll send you a return confirmation email.